PRIVACY POLICY

The Casting Call recognises that personal privacy is an important issue, and we support the protection of Internet privacy as required by UK legislation and complies with GDPR. This privacy policy will explain how our organisation uses the personal data we collect, store and use your data from you when you use our website or services and follows good practice for both the client and talent.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Security
Links to other websites
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Our Company may collect the following data:

Clients

Personal identification information (Name, email address, phone number, job title etc.)
Business address
Information relating to the brief

Talent

Personal identification information (Name, email address, phone number, age, occupation etc.)
Home address or location
If you hold a recent DBS certificate
Images and/or Videos
Social Media handles

How do we collect and use your data?

You directly provide The Casting Call with most of the data we collect. We collect data and process data when you:

Clients

Enquiry or emal online or use any of our services for record and accounting
Enable us to contact you by phone or email in relation to your enquiry or brief
Use or view our website via your browser’s cookies.

Talent

Register online or use any of our services for record and accounting
Enable us to contact you by phone or email in relation to future or current castings
Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

Third party sources to include but not limited to; Facebook, Instagram.

How will we use your data?

Our Company collects your data so that we can:

Process your enquiry and respond accordingly
Email you with our products and services
Send updates

We may occasionally get asked to share talent’s personal information to our client. Typically this is when talent are cast and need to be contact directly once booked. We will only share relevant information in accordance with GDPR. We ensure the client holds responsibility to follow the same processes so information is held securely at all times.

How do we store your data?

The Casting Call securely stores your data by though our host on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

The security of sensitive data is of extreme importance to Wix and they are 100% committed to data protection. See all the security certifications received by Wix.com.

Our Company will keep your registration for up to 1 year. Once this time period has expired, we will delete your data by removing you from our database.

Marketing

The Casting Call would like to send you information about castings and services of ours that we think you might like, as well as those of our partner companies.

New casting calls
New work and releases

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop The Casting Call from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email hello@thecastingcall.co.uk with ‘Stop Marketing’ in the subject line.

What are your data protection rights?

The Casting Call would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request The Casting Call for copies of your personal data.

The right to rectification – You have the right to request that The Casting Call correct any information you believe is inaccurate. You also have the right to request The Casting Call to complete the information you believe is incomplete.

The right to erasure – You have the right to request that The Casting Call erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that The Casting Call restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The Casting Call’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that The Casting Call transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +44 (0) 7972 797 116

Or write to us: The Casting Call, 14 Halo, 158 High Street, London E15 2FT

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – The Casting Call uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – The Casting Call uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. The Casting Call sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online via Wix.com.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29 March 2019. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

How to contact us

If you have any questions about The Casting Call’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. We will contact you within thirty days of receiving this request.

Email us at: hello@thecastingcall.co.uk

Call us: +44 (0) 7972 797 116

Or write to us at: The Casting Call, 14 Halo, 158 High Street, London E15 2FT

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that The Casting Call has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Phone: 0303 123 1113

Website: https://ico.org.uk/global/contact-us/